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oai:mountainscholar.org:10217/1912642025-12-30T03:10:54Zcom_10217_100532com_10217_100000com_10217_100386com_10217_100303col_10217_100538col_10217_100387

Wagner-Kinyon, Eliza Amy, author Long, Ziyu, advisor Williams, Elizabeth, committee member Conroy, Samantha, committee member 2018-09-10T20:04:10Z 2018-09-10T20:04:10Z 2018 WagnerKinyon_colostate_0053N_14844.pdf https://hdl.handle.net/10217/191264 https://doi.org/10.25675/3.018268 Previous communication scholarship has studied resilience and resistance separately, but researchers had not often studied them in tandem, especially in the organizational change context. Specifically, this study uses Buzzanell's (2010, 2018a) five resilience processes and Mumby's (2005) dialectical approach to resistance to complicate organizational communication scholarship and current understandings of resilience and resistance in the workplace. This research utilizes a case study approach to examine employees' communication and experience in the face of multifaceted change—the changes including a new corporate company, on-site leadership turnover, and a full renovation. Using semi-structured interviews, the study implicates connections between resilience processes and types of resistance. The findings in this study encourage organizational communication scholars to further develop and explore how resilience and resistance are enacted in unique, meaningful ways that enliven employee experiences in a turbulent workplace. born digital masters theses English eng Colorado State University. Libraries 2000-2019 Copyright and other restrictions may apply. User is responsible for compliance with all applicable laws. For information about copyright law, please see https://libguides.colostate.edu/copyright. organizational change resistance resilience communication Maintaining employment in turbulent times: the bridging of resilience and resistance in hotel employees Text Master of Arts (M.A.) Masters Communication Studies Colorado State University This Item is protected by copyright and/or related rights (https://rightsstatements.org/vocab/InC/1.0/). You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). open.access